Refund & return Policy

Refund & Return Policy

Last updated: May 2026

Overview

At Symbolifyy, all products are made to order specifically for you. Because of this, we cannot accept returns for sizing, colour preference, or change of mind. However, we fully stand behind the quality of our products and will make it right if something goes wrong on our end.

What we accept returns for

We accept returns and offer a full refund or free replacement in the following cases:

The item arrived damaged or defective
You received the wrong item (wrong design, wrong size, wrong colour)
The print quality is significantly different from what was shown on the product page

What we do not accept returns for

Size or fit issues (please check our size chart before ordering)
Change of mind
Colour differences due to screen display settings
Buyer's remorse

How to request a return

Your order number
A clear photo of the item showing the issue
A brief description of the problem

We will respond within 24 hours with next steps.

We will have the return order picked up from the delivery address.

Refund process

Once your claim is approved:

Replacement orders are processed within 3-5 business days
Refunds are issued to your original payment method within 5-10 business days
You will receive an email confirmation once your refund has been processed

Return shipping

For approved returns due to our error (damaged, defective, or incorrect items), you do not need to return the item. We will send a replacement or issue a full refund at no cost to you.

Exchanges

We do not offer direct exchanges. If you need a different size or item, please place a new order and contact us at info@symbolifyy.com — if your original order qualifies for a return, we will process it simultaneously.

Email: info@symbolifyy.com WhatsApp: +91 91816 18590 Response time: within 24 hours