Shipping & Returns
Welcome to our Shipping & Returns section. Here, you'll find all the important information about how we get your orders to you and what to do if they don't meet your expectations.
Shipping Policy
Where we ship: We currently ship to addresses within India only.
Processing time.: Orders are dispatched within 36 hours of placing the order. Orders placed on Sundays or public holidays are processed the next business day.
Delivery time: Most orders arrive within 5-7 working days.
Shipping charges: Shipping is free on prepaid orders. Orders with cash on delivery (COD) carry a flat fee of 150 INR,
Tracking: Once your order ships, you will receive a tracking link by email or WhatsApp.
Cash on Delivery. Cash on Delivery is available on eligible pin codes and may carry a small extra charge of 150 INR shown at checkout.
Delays and failed delivery. Courier delays caused by weather, strikes or other events outside our control are uncommon but possible.
If a parcel is returned to us because of an incorrect address or repeated unavailability, we will contact you to arrange re-delivery; re-shipping charges may apply.
Wrong address: Please check your address and phone number before placing your order. If you spot an error, contact us within 12 hours and we will correct it before dispatch.
Return & Exchange Policy
Size exchanges.: If your tee doesn't fit, you can request a size exchange within 7 days of delivery. The item must be unworn, unwashed and have its original tags and packaging.
Exchanges depend on stock; if your size is unavailable, we will refund you instead.
Returns for a refund: Unworn, unwashed items with original tags can be returned within 7 days of delivery for a refund. Return shipping for change-of-mind returns is paid by the customer, unless we arrange a reverse pickup, in which case its cost is deducted from the refund.
Damaged: Defective or wrong items. If your order arrives damaged, with a print defect, or in the wrong design or size, tell us within 48 hours of delivery and include photos of the item and packaging. We will send a replacement or a full refund, including shipping, at no cost to you.
Items we can't accept: Items that have been worn, washed, altered or damaged after delivery, and items bought on final sale, cannot be returned or exchanged.
How to start a return or exchange: Email infosymbolifyy@gmail.com or WhatsApp +91 91816 18590 with your order number, the item, and the reason. We will reply within 2 business days with the next steps.
Refund timing: Once we receive and check the returned item, refunds are issued to the original payment method within 5–7 business days. Your bank may take a few extra days to show the credit. For Cash on Delivery orders, we refund to a bank account or UPI ID you share with us.
Cancellations: You can cancel an order for a full refund any time before it is dispatched. Once shipped, it follows the return process above.